Passenger Guide

welcome

important  Dear air travelers and Vnukovo Airport visitors, kindly bear in mind that due to the Airport's currently increased security profile, you will have to undergo an extra security check upon entering any of the Airport's three mainline passenger terminals. This may result in occasional queuing, especially at peak departure hours. When planning your trip to the Airport, please allow yourselves sufficient extra time (in addition to the stipulated minima) for the required security checks and preflight formalities.  Мore...  

Moscow's Vnukovo International Airport offers its passengers all the comfort and conveniences of its three mainline passenger terminals. Terminal A currently welcomes all schedueld domestic arrivals and departures, Terminal B serves international arrivals and departures, be they scheduled or charter.

qstn lilac  For further information about the Airport, its customer service, business hours,  flight status updates, schedules, etc.,

 please call  whitephone:

+7 (495) 937-5555

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important Passenger and baggage check-in for international flights opens two and a half hours and closes half an hour to forty minutes prior to a flight’s departure from the gate.  
 
On the first level of International Terminal B you will have to consecutively clear the customs, check-in, and immigration (located on the Terminal's second level) before being admitted into the departure concourse.  Once there,  you can browse and shop in a selection of duty-free outlets or relax and enjoy preflight refreshments at one of the departure lounge cafés or bars.

If it is the more discriminating service and level of comfort  you are after, we take it to the next level for you at our VIP passenger lounge located in a free-standing building just off the Airport's forecourt area. It has a separate driveway and entrance and also offers its customers the option of dedicated parking.

important Passenger and baggage check-in for domestic flights opens two hours and closes forty minutes prior to a flight’s departure from the gate. 

Following your check-in and that of your luggage on the second level of Domestic Terminal A, you will be invited to proceed to the security screening area located on the same level of the Terminal.

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Passengers traveling with infants and children and encountering a flight delay will always feel welcome at the nursery in Terminal D. The nursery offers snug baby cots, swaddling tables and fun & game areas. important Please note that to be admitted into the nursery you shall first have to take your baby or child to the mini red cross medical aid station in Terminals D or A for a brief admittance medical.


qstn lilac  For more information please call  whitephone :

+7 (495) 436-8167

 

wifi_towerlilac_wifi  WiFi coverage and wireless Internet access is available in the Airport's International Terminal B. Prepaid cards granting access to the service can be purchased in cellphone & communications sales oultets, located on the first level of both the Airport's passenger terminals.   
          

 NEW INTERNATIONAL TERMINAL B

lilac doublebullet The new international passenger terminal at Vnukovo (Terminal B) opened for business in the April of 2004. It is the only recently commissioned air passenger terminal in Russia to have been built from the ground up.

lilac doublebullet The Terminal’s total floor space comprises eighteen thousand square meters. Its passenger throughput capacity stands at 1200 passengers per hour adding up to a total of four million annually.

lilac doublebullet From the civil engineering standpoint the new Terminal incorporates a number of highly advantageous innovations. One of them is the three-level passenger flow separation and handling pattern.

lilac doublebullet Level One houses check-in for the departing passengers and the arrivals’ baggage claim. Level Two is  where services for the arriving and transit passengers are located, whereas on Level Three you will find the departures area and a First and Business Class Lounge.

lilac doublebullet The Terminal features moving sidewalks and escalators between levels.

disabled  For the physically-challenged travelers, special wheelchair-access ramps and elevators are provided.
disabled  The Airport mini red cross 
Medical Division also offers the physically-challenged travelers the option of comprehensive assistance throughout their sojourn at Vnukovo International.  To book the service please call whitephone:

+7 (495) 436-61-89


lilac doublebullet The Terminal also offers an array of cafes, bars and duty free shops, all there to ensure your quality dwell time at the Airport  and to contribute to an altogether more pleasant air travel experience for you at the end of the day.


qstn lilac  For further information about the Airport, its customer service, business hours, flight status updates, schedules, etc.,

 please call  whitephone:

+7 (495) 937-5555

 

    mini_DC-10    We wish you Godspeed and pleasant flights    mini_DC-10   

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Useful links

 

 

 

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