Passenger Guide
Vnukovo International Airport offers its passengers all the comfort and conveniences of its two passenger terminals. Terminal B serves international arrivals and departures whereas Terminal D handles all domestic passenger traffic.
 For further information about the Airport, its customer service, business hours, flight status updates, schedules, etc.,
please call  :
+7 (495) 937-5555
 Passenger and baggage check-in for international flights opens two and a half hours and closes half an hour to forty minutes prior to a flight’s departure from the gate.
On the first level of International Terminal B you will have to consecutively clear the customs, check-in and immigration (located on the Terminal's second level) before being admitted into the departure concourse. Once there, you can browse and shop in a selection of duty-free outlets or relax and enjoy preflight refreshments at one of the departure lounge cafés or bars.
If it is the more discriminating service and level of comfort you are after, we take it to the next level for you at our VIP passenger lounge located in a free-standing building just off the Airport's forecourt area. It has a separate driveway and entrance and also offers its customers the option of dedicated parking.
Passenger and baggage check-in for domestic flights opens two hours and closes forty minutes prior to a flight’s departure from the gate.
Following your check-in and that of your luggage on the first level of Domestic Terminal D you will be invited to proceed to the terminal’s second level where your carry-on baggage and personal effects will be security-screened. After that you will proceed to the departure gate area where there is a variety of souvenir shops and cafes at your service. For your added convenience there is a post and telegraph office as well as long-distance payphones located in Terminal D’s arrivals area.
Passengers traveling with infants and children and encountering a flight delay will always feel welcome at the nursery in Terminal B. The nursery offers snug baby cots, swaddling tables and fun & game areas. Please note that to be admitted into the nursery you shall first have to take your baby or child to the  medical aid station in Terminal D
for a brief admittance medical.
For more information please call :
+7 (495) 436-8167
  WiFi coverage and wireless Internet access is available in the Airport's International Terminal B. Prepaid cards granting access to the service can be purchased in cellphone & communications sales oultets, located on the first level of both the Airport's passenger terminals.
NEW INTERNATIONAL TERMINAL B
 The new international passenger terminal at Vnukovo (Terminal B) opened for business in the April of 2004. It is the only recently commissioned air passenger terminal in Russia to have been built from the ground up.
The Terminal’s total floor space comprises eighteen thousand square meters. Its passenger throughput capacity stands at 1200 passengers per hour adding up to a total of four million annually.
From the civil engineering standpoint the new Terminal incorporates a number of highly advantageous innovations. One of them is the three-level passenger flow separation and handling pattern.
Level One houses check-in for the departing passengers and the arrivals’ baggage claim. Level Two is where services for the arriving and transit passengers are located, whereas on Level Three you will find the departures area and a First and Business Class Lounge.
The Terminal features moving sidewalks and escalators between levels.
 For the physically-challenged travelers, special wheelchair-access ramps and elevators are provided.
The Airport Medical Division
also offers the physically-challenged travelers the option of comprehensive assistance throughout their sojourn at Vnukovo International. To book the service please call :
+7 (495) 436-81-67
The Terminal also offers an array of cafes, bars and duty free shops, all there to ensure your quality dwell time at the Airport and to contribute to an altogether more pleasant air travel experience for you at the end of the day.
For further information about the Airport, its customer service, business hours, flight status updates, schedules, etc.,
please call :
+7 (495) 937-5555
We wish you Godspeed and pleasant flights
 
| 
